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Installing Resolution Pro

Resolution Pro is compatible with Windows XP, Vista, 7 and 8. Microsoft Excel must be installed prior to installing Resolution Pro.

Supported versions of Microsoft Office are:

  • Microsoft Office XP SP3
  • Microsoft Office 2003 SP3
  • Microsoft Office 2007 SP3
  • Microsoft Office 2010 SP2 (32-bit version only)
  • Microsoft Office 2013 (32-bit version only)

Before installing Resolution Pro, please run Windows Update to get all of the latest Service Packs for Microsoft Office.

You will need to run the install package from a user account with sufficient rights to install software. If you are unsure, contact your system administrator.

Once running the installer package, you will be presented with the following dialog.

By clicking the 'Next' button you will be taken to the Customer Information dialog. You will be asked to supply your name, company name, email and phone number. The required fields(marked *) must be filled out to continue. The name and company name fields will be pre-populated with values from the current Windows user, these fields can be manually changed if needed.

You will also be presented with a Privacy Agreement in this dialog. Read through the agreement and check the 'I accept' box and then 'Next' to continue.

By clicking the 'Next' button you will be taken to the License Agreement dialog. A copy of the License Agreement is also included in this help file. If you wish to install and use Resolution Pro you must accept the agreement and then you may click the 'Install' button.

If you are running Windows Vista, Windows 7, or Windows 8, then you may be presented with a User Account Control dialog that will require administrator privileges to continue.

Resolution Pro will now begin installing onto your system into your 'Program Files' or 'Program Files (x86)' folder, depending on if you are running a 32 or 64 bit version of Windows.

Once the install has successfully completed, you may launch Resolution Pro via the final dialog. You can also launch Resolution Pro at a later time via the desktop shortcut or via the Start menu.

If you encounter any problems with the Excel Addin, please see: Known Issues in Resolution Pro

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